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Getting future watch distribution right – the fate of an industry
SCENARIOS
October 2017
Statements by industry professionals made some 15 years ago reveal that even experts had only a vague idea about what watch distribution would look like (...)
Brick-and-Click Watch Retailing
EDITORIAL
October 2017
Once upon a time, things were simpler. A watchmaker would find an agent for each country. That agent had representatives who would pack their watch samples (...)
USA: towards brick-and-click watch retailing
ANALYSIS
October 2017
A top watch consultant predicts e-commerce will revive U.S. brick-and-mortar watch retailers
Points of sales online engagement in 2017
BRICK & CLICK
October 2017
Digital media are playing an increasingly important role in the purchasing process for luxury products in general, and watchmaking and jewellery in (...)
“A more direct distribution structure needs to happen”
BRICK & CLICK
October 2017
“We set up an online shop-front for each brand on Skolorr, once they have been vetted and approved as a partner (to ensure trust, credibility, quality, (...)
About Govberg Jewelers
USA
October 2017
Founded in Philadelphia in 1916, Govberg Jewelers’ speciality was limited to jewellery. But for the last 35 years, under the direction of Danny Govberg, the (...)
“Consumers are looking for an experience, online or offline”
BRICK & CLICK / PORTUGAL
October 2017
“The Portuguese market still outperforms the global current trend."
“Brands must limit production, control supply and stabilise pricing”
BRICK & CLICK / AUSTRALIA
October 2017
“2016 was certainly a challenging year for retail. The increase in grey market activity and the aggressive pricing stemming from product dumping resulting (...)
“Seeing with their own eyes”
BRICK & CLICK / JAPAN
October 2017
"2016 was a difficult year. In reaction, we increased our appeal to new customers by launching a website dedicated to watchmaking."
“Why would the customer want to buy this product from me?”
BRICK & CLICK / SWITZERLAND
October 2017
"2017 started quite well in comparison to last year. We have many more guests from abroad back in Lucerne."
“We believe in the strength of omnichannel”
BRICK & CLICK / NETHERLANDS
October 2017
“We come from the diamond sector, where our father already worked. And even today, our turnover is still fairly evenly balanced between jewellery and (...)
“Necessity is the mother of invention!”
BRICK & CLICK / BELGIUM
October 2017
"We’re two associates and we launched our multi-brand boutique fairly recently, in 2009. And in the summer of 2017, we also opened the Rolex boutique in (...)
“Reinventing yourself as a concept watch store”
BRICK & CLICK / SWITZERLAND
October 2017
“We’ve been a family business for fifty years. Besides the boutique, 35 years ago we took over a vintage watch shop called Au Vieil (...)
“We are a service company, not a supermarket”
BRICK & CLICK
October 2017
A testimonial by Pablo Fuster, Relojería Alemana, in Mallorca (Spain).
“A garden of tranquillity in contrast with the digital jungle”
BRICK & CLICK / GERMANY
October 2017
“Faced with chains, supermarkets and mono- brand boutiques, a good number of traditional family boutiques have closed. And this concentration of the market (...)
Patek Philippe grabs the Big Apple
EXHIBITION
October 2017
It’s been 163 years since Patek Philippe co-founder Antoine Norbert de Patek made a harrowing trip to the U.S., where he faced a blizzard, attempted theft, (...)
The impenetrable jungle of e-commerce
SCENARIOS
October 2017
I decided to play Candide, acting as if I knew absolutely nothing about watches.
Business climate, competition and the digital future
THE HOUR GLASS
October 2017
The Hour Glass is present in the markets of Singapore, Malaysia, Thailand, Hong Kong, Japan and Australia. In 2016, in most of these markets, the watch (...)
“Retailers must transform themselves into showrooms”
BRICK & CLICK
October 2017
“Today, retailers are coming under enormous pressure. Consumer behaviour is changing rapidly."
Who’s wearing what
FREELY SPEAKING
October 2017
Acouple of months ago I attended a society wedding in London where most of the men looked like extras from the movie Four Weddings and a Funeral in their (...)